Stress levels are increasing at work. As we lose more people, the call volume for those of us left continues to increase. Service levels are dropping, people are holding for longer periods of time, rates continue to increase, and customers are understandably irritated with it all.
On top of all this, the powers that be continue to push down from the top wanting more and more out of us.
How much more can we do? Will I hang on until next year? Time will tell. I’m so torn with what to do. I really want to get out of insurance completely, but after 20 years in the industry I’m not so sure if that’s feasible.
I must have patience and let God work it out.
On a more positive note, I came home to a hot, home cooked meal by my daughter and got to have a nice dinner with my family before my husband left for another 12 hour shift. It’s the little things in life that make it all worthwhile.
Thursday, June 11, 2015